Professional translation is not just about language — it’s also about handling sensitive and confidential information. In fields like legal, medical, financial or technical industries, translated content often includes data subject to regulation, contracts, or internal policies.
This is why information security is critical throughout the entire translation workflow. At CONSENSO, we apply strict data protection protocols and are fully certified under ISO 27001, the international standard for information security.
In this article, we highlight the main risks, outline best practices, and explain how ISO 27001 ensures compliance, trust and data integrity.
1. Why data protection matters in translation
Translation projects often include:
- Legal contracts and confidential agreements
- Personal data, clinical or financial records
- Internal documentation, patents or technical manuals
- Strategic or regulatory content
These materials are often governed by GDPR, NDAs or sector-specific regulations. Poor data handling can lead to legal issues, reputational damage and loss of business.
Common risks without proper controls:
- Sending files via unsecured email
- Use of free, public machine translation tools
- Unrestricted access by freelancers or third parties
- Indefinite storage on unprotected servers
2. What ISO 27001 requires – and how CONSENSO complies
ISO 27001 sets the global standard for Information Security Management Systems (ISMS), focusing on:
- Confidentiality – data is only accessible to those with permission
- Integrity – data is accurate and protected from unauthorized changes
- Availability – data is accessible when and where needed
At CONSENSO, this translates into:
- Role-based access controls and user authentication
- File encryption during transfer and storage
- No use of public machine translation or unverified AI tools
- NDAs signed by all linguists and service providers
- Regular backups and secure cloud or local infrastructure
- Ongoing risk assessments and incident response plans
Our processes are independently audited and certified, offering clients full transparency and trust.
3. Security by design – protecting your business at every step
Beyond ISO compliance, CONSENSO applies “security by design” principles across every project:
- Secure file exchange via encrypted platforms (SFTP, portals)
- Automatic file deletion after defined retention periods
- GDPR-aware teams with ongoing training
- Integration with client CMS or systems with secure authentication
- Final deletion of all data upon request
With these practices, we ensure that working with CONSENSO adds no risk to your operations — only reliability and security.
Conclusion: translating with control, confidence and compliance
Data protection is not optional — it’s essential. Working with an ISO 27001-certified partner like CONSENSO ensures your sensitive content is handled professionally, securely and in full compliance with international standards.
