Navigating ISO 27001 Certification at Consenso Global: Your Top Questions Answered
At Consenso Global, our recent achievement of the ISO 27001 certification has sparked significant interest among our clients and partners.
In this blog post, we address the three most common questions we’ve received about our ISO 27001 certification.
Question: How do you classify information?
Answer: At Consenso Global, we classify information into four categories:
- Public: Information that can be freely disclosed.
- Internal: Information for internal use only.
- Restricted: Information that requires limited access.
- Confidential: Highly sensitive information requiring the highest level of security.
Beyond these categories, we customize our information handling protocols to align with our clients’ specific needs, delivering personalized and secure data management solutions.
Question: Does your ISO 27001 certification cover all company processes, or is it limited to client information in translation services?
Answer: Our ISO 27001 certification encompasses all organizational units, processes, and services, namely:
- Client Data Management: Ensuring the utmost confidentiality and integrity of client information.
- Translation Process Management: Stringent control and security measures in our translation processes.
- Human Resources Management: Ensuring the security and privacy of data.
- Vendor and Third-Party Management: Thorough assessment and secure collaboration with vendors and third parties.
- Document Control: Efficient and secure management of documents across all departments.
- IT Systems and Infrastructure: Robust and secure IT practices to safeguard our digital assets.
- Incident Management and Business Continuity: Preparedness for swift and effective response to incidents, ensuring business continuity.
- Legal Compliance and Contract Management: Adherence to legal requirements and contractual obligations.
- Quality Assurance and Customer Feedback: Valuing and integrating client feedback into our continuous improvement processes.
- Financial Information Management: Secure handling of financial data.
Question: Are workers often or always working from home? If so, do those workplaces comply with ISO 27001 standards?
Answer: Yes, our certification includes all working environments, including home offices. We ensure that every workplace, regardless of location, adheres to the stringent standards set by ISO 27001. This guarantees a uniform level of data security and risk management across all work settings.
We understand that our ISO 27001 certification may bring up more questions, and we encourage you to reach out.
Your security and trust are paramount to us, and we are here to provide any further information you need.
Best regards,
Your Consenso-team
